ONE PLACE TO GO 
You get access to the Coherence platform – a provisioning & reporting platform for Microsoft Teams Enterprise Voice
 
LESS HASSLE
You can gather all your company’s customer activities on one platform, accessing via one login, leading to reduced time consumption and use of IT support. Finally end the hassle of handling a lot of different logins for respective customers’ Microsoft O365 platforms.
 
SMOOTH GOODBYE TO SKYPE FOR BUSINESS
You can easily help all your customers who are facing a migration from their Skype for Business to a similar feature setup in Microsoft Teams. A situation that is imminent for many, as Skype for Business soon belongs to the past.
 
NO POWERSHELL SCRIPTING NECESSARY
The IT department or external consultants in your customers’ companies can do more important stuff than correct the setup. All they need is one employee with telephony knowledge. He or she can easily configure and manage all Auto Attendants and Call Queue Management with the click of a mouse. No PowerShell Scripting necessary. They always have a Microsoft Teams Enterprise Voice solution that meets their business requirements.
 
OVERVIEW IN A SPLIT SECOND 
A dashboard gives the necessary overview leading to customer satisfaction. How many calls are waiting in line? Which employees are available to answer calls – if any? 
Are there too many calls – who can help answer? 
 
FULL UTILISATION OF THE SMART FEATURES 
IN MICROSOFT TEAMS
Powerful possibilities via the administration tools VoiceQ365 and DDI Manager to offer your customers full utilisation 
of the smart features in Microsoft Teams such as push selection menus and call groups as well as detailed reporting on the use of Microsoft Teams. Reports delivered via Power BI makes it easy to customise reporting as needed. The historical reporting also indicates peak loads 
as a tool for better capacity planning in the future.