Microsoft Teams Phone for IT leaders

The operating foundation

Three areas that must work together in daily operations

Coherence provides access to VoiceQ365 and DDI Manager. The products can be used separately or together.

Role-based access, multiple environments and documentation of administrative actions.

Current queue operations, visual call-flow administration and historical Call Analytics.

Central administration of telephone numbers, reservations and assignments.

Access and documentation

Give defined roles access to relevant tasks and document changes performed through the platform.

See Coherence

Operations and analytics

Use Real-Time Dashboard for current operations and Call Analytics for historical analysis.

See VoiceQ365

Next step

We start with your roles, environments and the operational tasks you need to manage.

Book a demo See Coherence