For partners and MSPs
Operate multiple customer Teams Phone environments from the same partner platform
Select a customer environment, assign roles and work with VoiceQ365 and DDI Manager across separated customers.
Partner operations
Three parts of a repeatable service delivery model
Coherence brings partner access together. VoiceQ365 and DDI Manager support the specific operational and administrative tasks.
Coherence
Select customer environments and assign access according to customer, role and responsibility.
See Coherence →VoiceQ365
Administer call flows, monitor current operations and analyse historical call data.
See VoiceQ365 →DDI Manager
Administer telephone numbers and related data across supported customer environments.
See DDI Manager →Customer access
Move between separated customer environments
Coherence supports partner operations across multiple Microsoft Teams Phone environments.
See CoherenceStandardisation
Use the same workflows across customers
Role-based access and shared product workflows support more consistent service delivery.
See the productsNext step
See the platform using your customer model
We show customer selection, roles and the product workflows relevant to your service delivery.