For Teams Phone administrators
Make daily Microsoft Teams Phone administration easier to manage
For administrators responsible for Microsoft Teams Phone.
Daily administration
Keep the specific operational tasks in one clear view.
Daily administration may involve Microsoft Teams admin center, scripts, spreadsheets and local workflows. This makes it harder to maintain a shared view of auto attendants, call queues, resource accounts, phone numbers, access rights and recorded changes.
Call Flow Designer gives authorised users a visual way to review and manage auto attendants and call queues without requiring broad access to Microsoft Teams admin center. DDI Manager centralises phone number administration and shows available, reserved and assigned numbers.
Real-Time Dashboard shows the current queue situation. Call Analytics provides historical analysis. They are separate VoiceQ365 modules and can be selected independently. The products do not replace Microsoft’s administration tools.
- 80,000+
- users worldwide
- 600+
- customers
- Microsoft Teams Phone
- products for administration, operational insight and call handling
Tools for the task
Administer call flows, phone numbers and operational data.
VoiceQ365 modules can be selected independently. DDI Manager is a separate product in Coherence and must not be described as a VoiceQ365 module.
Call Flow Designer
Gives authorised users a visual way to review and manage auto attendants and call queues without broad access to Microsoft Teams admin center.
Explore Call Flow Designer →DDI Manager
Centralises phone number inventory, assignments, reservations, labels, metadata and number history in supported Microsoft Teams Phone environments.
Explore DDI Manager →Current and historical operational data
Real-Time Dashboard shows the current queue situation. Call Analytics provides historical analysis. They are separate VoiceQ365 modules.
Explore VoiceQ365 →See the workflows in practice
Start with the tasks you administer today.
Book a demo to see the products and modules relevant to your Microsoft Teams Phone administration.