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In Coherence
Products for the daily operation of Microsoft Teams Phone.
VoiceQ365Call flows, operational visibility and historical analysis
Modules can be selected independently
DDI ManagerTelephone number administration in Microsoft Teams Phone
Can be selected independently
Attendant Console for Teams
Answer calls, find colleagues and choose a direct or consultative transfer.
Wito AttendantAttendant and reception workflows
By operational need
Start with the task that needs to be handled.
By audience
IT leadersGovernance, visibility and clear responsibilities.
Teams Phone administratorsDay-to-day administration of call queues, access and phone numbers.
Service and operations managersOperational visibility and historical insight.
Partners and MSPsConsistent operations across customer environments.
Public-sector organisationsRole-based administration and consistent workflows.