Products for Microsoft Teams Phone | Performance Metrics Skip to content
Book a product walkthrough
Sign in


Products for Microsoft Teams Phone

Choose the product that matches the task.

VoiceQ365, DDI Manager and Wito Attendant address different Teams Phone tasks. VoiceQ365 and DDI Manager are accessed through Coherence, while Wito Attendant is a separate product.

Book a product walkthrough Read about Coherence

For organisations · partners · MSPs

Three products for different tasks

Select the product that fits the task.

Choose between call flow management and call insight, phone number administration, or attendant console workflows.

VoiceQ365 showing call flows, call queues, agent availability and historical analysis

Call flows · Current activity · Call history

VoiceQ365

Manage call flows, monitor current call activity and analyse historical call data through three specialised modules.

Modules: Call Flow Designer · Dashboard · Call Analytics
See the product → DDI Manager showing structured phone number and number range administration

Administration

DDI Manager

Bring phone numbers, number ranges, reservations, assignments, calling policies and licences into one structured workflow.

Numbers · Policies · Licences · History
See the product → Wito Attendant showing the attendant console for call handling

Attendant console

Wito Attendant

Use familiar attendant console functions to answer calls, find colleagues, check availability and transfer calls.

Call transfer · Availability · Calendar · Call queues
See the product →

From configuration to insight

From administration to insight and call handling.

The products support related tasks around Teams Phone. Use them individually, or combine them where the workflows need to connect.

01

Configure

Manage phone numbers, policies and licences with DDI Manager, and design call flows with Call Flow Designer.

02

Monitor

Monitor queues and wait times live in Real-Time Dashboard, and handle reception and call transfers in Wito Attendant.

03

Understand

Analyse trends in Call Analytics and retain the history of your phone numbers.

Next step

See the relevant product in practice.

Tell us which Teams Phone tasks you need to address. We will show the relevant product or module in a product walkthrough.

Book a product walkthrough Explore the products
80.000+ users worldwide 600+ customers Microsoft Teams Phone specialised solutions for administration, insight and call handling